Billing Manager job description
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What does a Billing Manager do?
The Billing Manager is vital in managing the billing processes to ensure accurate and timely invoicing and revenue collection. This position supports financial stability by overseeing billing operations, resolving discrepancies, and reporting financial data accurately.
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What are the Key Responsibilities of Billing Manager
- Manage and oversee the daily operations of the billing department.
- Ensure accurate and timely preparation of invoices.
- Resolve billing issues and discrepancies with clients.
- Maintain and update customer account records.
- Develop and implement policies and procedures for the billing process.
- Collaborate with finance and sales teams to ensure smooth operations.
- Monitor the billing team’s performance and provide feedback.
What are the Skills and Requirements for a Billing Manager?
- Strong analytical and problem-solving skills.
- Proficiency in billing and accounting software such as QuickBooks or SAP.
- Excellent organizational and time management skills.
- Effective communication and customer service skills.
- Ability to manage a team and work independently.
What are the KPIs to track for Billing Manager?
Billing Manager's performance is evaluated based on the accuracy of billing processes, timely resolution of billing issues, and improvement in cash flow and collection rates.
Billing Accuracy
Maintain high accuracy levels in billing and invoicing.
Issue Resolution
Timely resolution of customer billing complaints.
Cash Flow Improvement
Enhance collection processes to improve cash flow.
Reports to
Finance Director
Collaborates with
Accounts Payable and Receivable Teams, Sales Department
Leads
Billing Clerks
Are any specific tools or software required for the Billing Manager role?
- QuickBooks
- SAP
- Microsoft Excel
- Billing Software
What is the qualification of Billing Manager?
Bachelor's degree in Finance, Business Administration, or a related field with 5 years of experience in billing or financial management.
