Automotive Mechanic job description
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What does a Automotive Mechanic do?
The Automotive Mechanic plays a crucial role in maintaining and repairing vehicles to ensure their safety and performance. This position directly contributes to customer satisfaction by providing expert diagnostics and quality repairs in a timely manner.
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What are the Key Responsibilities of Automotive Mechanic
- Conduct diagnostic tests to identify vehicle issues.
- Perform routine maintenance such as oil changes, tire rotations, and brake inspections.
- Repair or replace worn parts and systems, including engines, transmissions, and exhausts.
- Utilize specialized tools and equipment for vehicle repairs.
- Maintain detailed records of serviced vehicles and repairs completed.
- Stay updated with the latest automotive technologies and repair techniques.
- Communicate effectively with customers regarding vehicle issues and repair timelines.
- Ensure all repairs meet quality and safety standards.
What are the Skills and Requirements for a Automotive Mechanic?
- Strong mechanical and technical skills.
- Proficient in using hydraulic lifts, pneumatic wrenches, and electronic diagnostic equipment.
- Problem-solving skills to identify and repair complex vehicle issues.
- Good communication skills to explain repairs to customers.
- Attention to detail in servicing and maintaining vehicles.
What are the KPIs to track for Automotive Mechanic?
The performance of the Automotive Mechanic is evaluated by the number of successful repairs, customer satisfaction scores, efficiency in task completion, and adherence to safety and quality standards.
Repair Quality
Achieving low return repair rate due to quality issues.
Efficiency
Completing repairs within the allocated time.
Customer Satisfaction
High ratings in customer feedback after service
Reports to
Service Manager
Collaborates with
Service Advisors, Parts Specialists
Leads
Apprentice Mechanics
Are any specific tools or software required for the Automotive Mechanic role?
- Hydraulic Lifts
- Pneumatic Tools
- Diagnostic Scanners
- Hand Tools
- Computerized Repair Manuals
What is the qualification of Automotive Mechanic?
High school diploma or equivalent; completion of a formal automotive training program; ASE certification and 2-3 years of experience preferred.
