كيفية تقديم معلومات الاتصال الخاصة بك
- الاسم الكامل.
- عنوان بريد إلكتروني احترافي (تجنب العناوين غير المهنية).
- اربط بمحفظتك أو LinkedIn أو ملفات التعريف ذات الصلة عبر الإنترنت (إن وجدت).
- رقم هاتف مع بريد صوتي احترافي.
Dedicated and customer-focused Attendant with over 3 years of experience in the hospitality industry. Proven ability to manage shift operations, ensure guest satisfaction, and maintain high standards of service. Seeking to leverage exceptional interpersonal skills and a commitment to efficiency in providing top-notch customer service.
Technical Skills:
- Point of Sale (POS) Systems
- Customer Service Training
- Hygiene and Safety Protocols
Soft Skills:
- Communication Skills
- Problem Solving
- Time Management
KPIs (Key Performance Indicators):
- Customer Satisfaction Rating
- Number of Complaints Resolved
- Service Efficiency Ratings
OKRs (Objectives and Key Results):
- Enhance customer satisfaction index by 20% within the next quarter
- Reduce customer complaint resolution time by 30% this year
- Increase customer feedback ratings to 4.5 out of 5 by the end of the current financial year
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Successfully managed daily operations in a high-volume restaurant, achieving a 95% customer satisfaction rating.
- Implemented a new inventory management system resulting in a 15% reduction in waste and a 20% increase in efficiency.
- Trained and supervised a team of 5 new-attendants, boosting team productivity by 25%.
Wrong Example:
- Worked as an attendant at a hotel.
- Helped customers with their needs.
- Did various tasks assigned by the manager.
