How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Dedicated Unit Secretary with 5+ years of experience providing administrative support in healthcare environments. Proficient in managing patient records, coordinating communication between departments, and ensuring efficient unit operations. Awarded 'Employee of the Month' for streamlining record-keeping processes. Passionate about enhancing team productivity and patient care quality.
Technical Skills:
- Electronic Health Records (EHR) management
- Medical terminology proficiency
- Data entry and word processing
- Office equipment operation
- Basic coding and billing knowledge
Soft Skills:
- Excellent communication
- Organizational skills
- Attention to detail
- Time management
- Problem-solving
KPIs (Key Performance Indicators):
- Patient record management accuracy
- Timeliness in communication and task completion
- Patient admission and discharge processing time
OKRs (Objectives and Key Results):
- Achieve 100% accuracy in patient records management within the next quarter
- Reduce unit communication delays by 15% by the end of the year
- Enhance patient billing processing speed by 20% over the next six months
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Streamlined patient record management system, reducing retrieval time by 30% and improving accuracy.
- Coordinated unit communications, resulting in a 15% reduction in response time for patient inquiries.
- Implemented a new filing system that increased operational efficiency by 20%.
Wrong Example:
- Managed files.
- Communicated with patients.
- Took care of paperwork.
