Service Technician Resume Template (2025)

Service Technician Resume Sample (2025)

Service Technicians play a crucial role in ensuring the functionality and maintenance of equipment across various industries. They are responsible for diagnosing issues, performing repairs, and conducting routine maintenance to improve equipment lifespan and reliability. The demand for Service Technician roles is projected to grow by 15% in the Middle East region by 2025, and the average salary ranges from $30,000 to $45,000 per annum. Now, we will guide you on how to write a great resume for Service Technician.

How to Present Your Contact Information

Full name.
Professional email address (avoid unprofessional ones).
Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
Phone number with a professional voicemail.

How to Write a Great Service Technician Resume Summary

Dedicated Service Technician with over 5 years of experience in troubleshooting and repairing complex machinery. Proven ability to deliver high-quality maintenance services and minimize equipment downtime. Committed to enhancing operational efficiency and customer satisfaction while expanding my technical skill set.

What Skills to Add to Your Service Technician Resume

Technical Skills:

Equipment Diagnostics
Preventative Maintenance
Troubleshooting
Technical Certification (e.g., HVAC, Electronics)

Soft Skills:

Problem-solving
Attention to Detail
Customer Service
Time Management

What are Service Technician KPIs and OKRs, and How Do They Fit Your Resume?

KPIs (Key Performance Indicators):

Average Equipment Downtime Reduction
Customer Satisfaction Score
Completed Maintenance Calls per Day

OKRs (Objectives and Key Results):

Improve customer satisfaction by 20% through faster response times
Reduce equipment downtime by 15% year-over-year
Achieve a personal 95% maintenance issue resolution rate within the first service call

How to Describe Your Service Technician Experience

List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.

Right Example:

Performed diagnostics and repairs on over 500 HVAC units, achieving a 95% first-time fix rate.
Led a team to complete a preventative maintenance project two weeks ahead of schedule, reducing expected costs by 10%.
Implemented a new inventory management system that decreased downtime by 20% through better parts availability.

Wrong Example:

Fixed lots of HVAC units.
Always worked hard to complete projects on time.
Used a new inventory system to organize parts.