How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Enthusiastic and customer-focused Server with over 3 years of experience in fast-paced, high-volume restaurants. Proven track record of increasing sales through upselling techniques and delivering exceptional service, receiving 'Employee of the Month' awards on three occasions. Seeking to leverage strong interpersonal skills and a passion for hospitality to contribute to the team at [Restaurant Name].
Technical Skills:
- POS system proficiency
- Food safety certification
- Knowledge of beverage and cocktail preparation
Soft Skills:
- Excellent communication
- Problem-solving
- Time management
KPIs (Key Performance Indicators):
- Customer satisfaction scores
- Order accuracy rate
- Average table turnover time
OKRs (Objectives and Key Results):
- Achieve a 95% customer satisfaction rate within the next quarter
- Increase order accuracy to 98%
- Improve average table turnover time by 15%
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Increased customer satisfaction scores by 20% through attentive and personalized service.
- Implemented a new upselling technique that boosted beverage sales by 30% over six months.
- Trained and mentored new staff, reducing turnover rates by 15% in one year.
Wrong Example:
- Served food and drinks to customers.
- Worked with other staff to ensure customer satisfaction.
- Handled customer complaints occasionally.
