How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Dedicated and customer-focused Restaurant Host with over 5 years of experience in fine dining settings. Proven track record in managing high-volume reservations and enhancing guest satisfaction through exceptional communication skills. Seeking to contribute to a thriving establishment by ensuring an outstanding dining experience and efficient table management.
Technical Skills:
- Reservation systems (e.g., OpenTable, Resy)
- Point of Sale (POS) systems
- Microsoft Office Suite
- Hospitality management software
- Foreign language proficiency
Soft Skills:
- Excellent communication
- Problem-solving
- Time management
- Multitasking
- Attention to detail
KPIs (Key Performance Indicators):
- Customer satisfaction scores
- Average table turnover time
- Reservation accuracy rate
OKRs (Objectives and Key Results):
- Increase customer satisfaction by 10% within one year
- Reduce table turnover time by 20% by the end of the next quarter
- Achieve a 95% reservation accuracy rate in the next six months
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Efficiently managed reservations for a 200-seat restaurant, increasing table occupancy by 15% over six months.
- Greeted over 150 guests daily, maintaining a 4.8-star customer service rating.
- Successfully trained six new hosts, improving team efficiency and guest satisfaction.
Wrong Example:
- Managed seating.
- Greet guests.
- Trained new staff.
