How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Experienced plumber with over 10 years in residential and commercial plumbing services. Proven track record in troubleshooting complex issues efficiently and obtaining relevant certifications in safety compliance. Seeking to leverage expertise and commitment to great customer service to contribute to ABC Plumbing Company.
Technical Skills:
- Pipe fitting
- Welding
- Blueprint reading
- Water system installations
- Drainage system maintenance
Soft Skills:
- Problem-solving
- Attention to detail
- Time management
- Communication
- Customer service
KPIs (Key Performance Indicators):
- Number of successful repairs completed
- Customer satisfaction rate
- Adherence to project timelines
OKRs (Objectives and Key Results):
- Reduce average repair time by 15% within six months
- Achieve a 90% customer satisfaction rate by year-end
- Train an apprentice to contribute significantly within one year
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Completed over 500 residential plumbing installations with a 95% customer satisfaction rate.
- Reduced water waste by 30% through the installation of water-efficient systems for a commercial client.
- Implemented a new inventory management system, reducing part wastage by 20%.
Wrong Example:
- Fixed pipes on weekends.
- Helped out in various plumbing tasks without much supervision.
- Worked on unknown tools during on-site visits.
