How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Proactive and results-driven Bank Manager with 10+ years of experience across retail and corporate banking environments. Recognized for optimizing branch processes, achieving a 25% increase in customer satisfaction, and implementing policies leading to a 15% reduction in costs. Aiming to leverage my leadership skills and comprehensive banking knowledge to boost branch's performance and profitability.
Technical Skills:
- Financial Analysis
- Risk Management
- Banking Software (e.g., Oracle FLEXCUBE, TCS BaNCS)
- Regulatory Compliance
Soft Skills:
- Leadership
- Strategic Planning
- Communication
- Problem-solving
KPIs (Key Performance Indicators):
- Branch Profitability
- Customer Satisfaction Score
- Loan Recovery Rate
OKRs (Objectives and Key Results):
- Achieve 20% growth in branch revenue by the end of 2025
- Enhance customer satisfaction by 15% within the next year
- Reduce loan default rates by 10% over the next three years
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Revamped customer service processes, increasing satisfaction scores by 25% in one year.
- Led a team of 20 in successfully launching a new branch, achieving a 10% revenue increase within the first quarter.
- Implemented risk management policies that reduced non-performing loans by 15%.
Wrong Example:
- Improved bank operations.
- Good team management.
- Helped increase profits.
