Network Support Engineer Resume Template (2025)

Network Support Engineer Resume Sample (2025)

Network Support Engineers are vital for maintaining the stability and security of an organization's IT infrastructure. They ensure seamless connectivity and troubleshooting of network issues, significantly impacting operational efficiency. The demand for Network Support Engineer roles is projected to grow by 10% in the Middle East region, and the average salary ranges from $50,000 to $75,000 annually according to 2025 projections. Now, we will guide you on how to write an impressive resume tailored for a Network Support Engineer role.

How to Present Your Contact Information

Full name.
Professional email address (avoid unprofessional ones).
Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
Phone number with a professional voicemail.

How to Write a Great Network Support Engineer Resume Summary

Dedicated Network Support Engineer with over 5 years of experience in network infrastructure management and support. Proven track record in reducing network downtime by 30% and optimizing network performance for large enterprises. Goal-oriented professional seeking to leverage extensive technical expertise to contribute to innovative IT solutions and further grow as a technical leader.

What Skills to Add to Your Network Support Engineer Resume

Technical Skills:

Network Configuration
Cisco Certified Network Associate (CCNA)
LAN/WAN Troubleshooting
Network Security Protocols
VPN Configuration

Soft Skills:

Problem Solving
Attention to Detail
Communication
Time Management
Customer Service

What are Network Support Engineer KPIs and OKRs, and How Do They Fit Your Resume?

KPIs (Key Performance Indicators):

Network Uptime Percentage
Mean Time to Repair (MTTR)
Ticket Resolution Rate

OKRs (Objectives and Key Results):

Reduce Network Downtime by 15%
Achieve a 95% first-call resolution rate
Implement new network security protocols by Q3

How to Describe Your Network Support Engineer Experience

List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.

Right Example:

Configured and maintained a network of over 200 devices, ensuring 99.9% uptime.
Resolved over 300 network-related issues per month, achieving a 95% satisfaction rate among users.
Implemented a new VPN solution that reduced remote access setup time by 40%.

Wrong Example:

Worked on network configuration.
Fixed some connectivity issues.
Set up VPNs occasionally.