How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Experienced Medical Collector with over 5 years in the healthcare industry, possessing strong skills in account reconciliation, medical billing software, and patient communication. Successfully reduced overdue accounts by 30% in the last year by implementing improved collection strategies. Seeking to leverage expertise in a reputable medical institution to improve financial efficiency and patient interactions.
Technical Skills:
- Medical billing software proficiency (e.g., EPIC, Cerner)
- Knowledge of insurance claim processing
- Account reconciliation
- ICD-10 Codes
- HIPAA compliance
Soft Skills:
- Excellent communication skills
- Problem-solving
- Time management
- Negotiation
- Attention to detail
KPIs (Key Performance Indicators):
- Reduction in overdue accounts
- Accuracy of billing statements
- Percentage of successful collections
OKRs (Objectives and Key Results):
- Increase collection rate by 20% within the next 6 months
- Improve patient satisfaction during the billing discussions by 15%
- Streamline the insurance claim process to reduce processing time by 25%
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Reduced overdue accounts by 30% within one year by implementing improved collection strategies.
- Successfully collected $500,000 in outstanding payments over a six-month period, leading the team in collections.
- Improved billing accuracy by 25% through meticulous account reconciliation and auditing.
Wrong Example:
- Called patients to remind them of due bills.
- Collected money from insurance agencies sometimes.
- Worked on billing statements occasionally.
