How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Experienced Independent Adjuster with over 8 years in the insurance industry, specializing in residential and commercial property claims. Proven track record of effective claims management resulting in an average claim resolution time 30% faster than industry standards. Seeking to leverage strong negotiation and assessment skills in a challenging role with a leading insurance firm.
Technical Skills:
- Claims management software
- Risk analysis
- Policy interpretation
Soft Skills:
- Attention to detail
- Communication
- Negotiation
KPIs (Key Performance Indicators):
- Average claim resolution time
- Accuracy of claim assessment
- Customer satisfaction scores
OKRs (Objectives and Key Results):
- Reduce claim resolution time by 20% over the next year
- Increase the accuracy of initial claim assessments by 15%
- Improve customer feedback scores to 90% positive ratings
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Conducted over 300 property assessments, maintaining a 95% accuracy rate in damage estimation.
- Negotiated settlements that resulted in 20% cost savings annually without compromising service quality.
- Developed a streamlined claims handling process that reduced resolution time by 25%.
Wrong Example:
- Handled many claims during my career, always striving to be accurate.
- Settled disputes with some cost practices in mind but kept clients happy.
- I am experienced in working with claims and reporting them to the company.
