How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Detail-oriented Housekeeping Room Attendant with over 5 years of experience in maintaining pristine hotel environments. Recognized for high attention to detail, exceptional guest service, and efficient time management skills. Career goal: advancing to a supervisory role in a five-star hospitality setting, enhancing operational excellence and guest satisfaction.
Technical Skills:
- Room cleaning and sanitization
- Linen management
- Understanding of cleaning equipment and materials
- Safety and hygiene protocols
- Time management systems
Soft Skills:
- Attention to detail
- Customer service excellence
- Communication skills
- Problem-solving
- Ability to work independently
KPIs (Key Performance Indicators):
- Room cleanliness scores
- Guest satisfaction ratings
- Average cleaning time per room
OKRs (Objectives and Key Results):
- Achieve a 95% room cleanliness satisfaction rate
- Reduce average room cleaning time by 10%
- Implement a quality control checklist for enhanced guest experiences
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Cleaned and serviced 15 guest rooms daily, maintaining consistent 90% guest satisfaction scores.
- Trained 5 new staff members in housekeeping protocols, enhancing team efficiency by 20%.
- Reduced linen waste by 15% through effective inventory management.
Wrong Example:
- Cleaned rooms as per schedule.
- Worked with other housekeeping staff.
- Dealt with guest complaints about room issues.
