How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Dedicated hotel housekeeping professional with over 5 years of experience in maintaining pristine room conditions, contributing to high guest satisfaction scores. Proven ability to manage housekeeping teams efficiently while minimizing costs and ensuring compliance with health regulations. Seeking to leverage expertise in a leadership role within a reputed hotel offering growth opportunities.
Technical Skills:
- Room cleaning and sanitization
- Laundry management
- Inventory management
- Cleaning equipment expertise
Soft Skills:
- Attention to detail
- Time management
- Team leadership
- Customer service excellence
KPIs (Key Performance Indicators):
- Room cleanliness score
- Guest satisfaction rating
- Turnaround time for room readiness
OKRs (Objectives and Key Results):
- Achieve an average room cleanliness score of 9/10
- Improve linen inventory accuracy by 20%
- Reduce complaint resolution time by 15% over the next quarter
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Coordinated a team of 10 housekeeping staff to maintain 150 rooms, increasing guest satisfaction scores by 5% within six months.
- Implemented a new inventory tracking system that reduced supply shortages by 30%.
- Trained new team members, leading to a 25% improvement in service efficiency.
Wrong Example:
- Cleaned rooms daily without supervision.
- Worked in a hotel for two years doing various housekeeping tasks.
- Helped with laundry and other cleaning jobs when needed.
