Head Waiter Resume Sample (2025)

Head Waiters play a critical role in ensuring customer satisfaction and seamless restaurant operations by supervising the service team and managing dining room ambiance. The demand for Head Waiter roles is projected to grow by 5% in the Middle East region by 2025, with the average salary ranging from $18,000 to $25,000 per year depending on experience and establishment. A well-crafted resume is the first step toward showcasing your skills, achievements, and experience to potential employers. Now, we will guide you on how to write a great resume for a Head Waiter role.

How to Present Your Contact Information

  • Full name.
  • Professional email address (avoid unprofessional ones).
  • Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
  • Phone number with a professional voicemail.

How to Write a Great Head Waiter Resume Summary

Experienced Head Waiter with over 10 years in upscale dining environments. Proven ability to lead a team in providing exceptional customer service while increasing repeat patronage by 30%. Seeking to leverage leadership and organizational skills at Fine Dine Restaurant to enhance guest satisfaction and streamline operations.

What Skills to Add to Your Head Waiter Resume

Technical Skills:

  • Table service techniques
  • POS systems and billing
  • Wine and menu pairing
  • Health and hygiene regulations

Soft Skills:

  • Leadership
  • Communication
  • Problem-solving
  • Customer service

What are Head Waiter KPIs and OKRs, and How Do They Fit Your Resume?

KPIs (Key Performance Indicators):

  • Customer satisfaction ratings
  • Table turnover time
  • Sales per staff member

OKRs (Objectives and Key Results):

  • Increase customer satisfaction score by 10% in the next quarter
  • Reduce table turnover time by 15 minutes per seating
  • Improve monthly sales by training staff on upselling techniques

How to Describe Your Head Waiter Experience

List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.

Right Example:

  • Led a team of 8 wait staff, resulting in a 20% increase in customer satisfaction scores within six months.
  • Implemented a new table management system that reduced wait times by 40% during peak hours.
  • Trained six new employees in service procedures, enhancing team efficiency and maintaining consistency.

Wrong Example:

  • Worked as a head waiter for a long time.
  • Looked after wait staff during my shift.
  • Sometimes trained new waiters when needed.