How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Compassionate and dedicated Crisis Counselor with over 5 years of experience in providing immediate support and crisis intervention. Proven ability to handle high-pressure situations and offer empathetic guidance while connecting individuals with appropriate resources. Seeking to leverage expertise in mental health support to contribute to a forward-thinking organization.
Technical Skills:
- Crisis intervention techniques
- Trauma-informed care
- Suicide risk assessment
- Client documentation
- Crisis hotline operation
Soft Skills:
- Empathy and active listening
- Strong communication
- Problem-solving
- Emotional resilience
- Time management
KPIs (Key Performance Indicators):
- Number of successful interventions
- Client satisfaction ratings
- Response time to crisis calls
OKRs (Objectives and Key Results):
- Increase successful crisis interventions by 20% over the next year
- Implement three new mental health outreach programs
- Reduce response time to crisis situations by 30% within six months
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Led crisis intervention efforts that resulted in a 95% success rate in stabilizing clients.
- Provided support to over 200 individuals in distress, connecting them to appropriate resources within 24 hours.
- Developed training programs for new counselors that improved client outcome scores by 15%.
Wrong Example:
- Handled many crisis calls.
- Helped people with problems.
- Was part of a team that did interventions.
