كيفية تقديم معلومات الاتصال الخاصة بك
- الاسم الكامل.
- عنوان بريد إلكتروني احترافي (تجنب العناوين غير المهنية).
- اربط بمحفظتك أو LinkedIn أو ملفات التعريف ذات الصلة عبر الإنترنت (إن وجدت).
- رقم هاتف مع بريد صوتي احترافي.
Dedicated Cabin Steward with over 3 years of experience in maintaining guest rooms to impeccable standards. Proven track record in delivering exceptional customer service and enhancing the guest experience. Seeking to contribute my skills at a leading cruise line, striving for customer satisfaction and operational excellence.
Technical Skills:
- Room Cleaning Techniques
- Inventory Management
- Housekeeping Software
Soft Skills:
- Attention to Detail
- Customer Service
- Time Management
KPIs (Key Performance Indicators):
- Guest Satisfaction Scores
- Room Cleanliness Ratings
- Turnaround Time for Room Preparation
OKRs (Objectives and Key Results):
- Achieve a 95% guest satisfaction rate through prompt and courteous service
- Reduce room preparation time by 10% within 6 months
- Implement a feedback system to enhance service quality by end of the year
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Achieved a 98% guest satisfaction rating for room cleanliness over the past year.
- Successfully managed inventory and supply levels, reducing excess by 15%.
- Recognized as 'Employee of the Month' for exemplary service in July 2022.
Wrong Example:
- Cleaned rooms.
- Responsible for tasks in the housekeeping department.
- Received praise from guests.
