What does a Employee Relations do?

The Employee Relations Specialist is essential in maintaining a harmonious workplace by addressing employee concerns and ensuring compliance with labor laws. This role supports organizational health by fostering positive relationships between employees and management.

What are the Key Responsibilities of Employee Relations?

  • Manage employee grievances and resolve conflicts.
  • Conduct investigations into workplace issues.
  • Ensure compliance with labor laws and company policies.
  • Develop programs to enhance employee engagement.
  • Advise management on best practices for handling employee relations issues.
  • Facilitate communication between employees and management.

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What are the Skills and Requirements for a Employee Relations?

  • Strong understanding of employment law and HR practices.
  • Excellent conflict resolution skills.
  • Effective communication abilities, both written and verbal.
  • Proficient in HR software like Workday or BambooHR.

What are the KPIs to track for Employee Relations?

The performance of the Employee Relations Specialist is evaluated through successful resolution of grievances, improvement in employee satisfaction scores, reduction in turnover rates, and adherence to legal compliance standards within the organization.
Grievance Resolution
Timely resolution of employee complaints.
Employee Satisfaction
Improvement in satisfaction survey results.
Compliance Adherence
Ensuring all actions comply with relevant labor laws.
Reports to
HR Manager
Collaborates with
HR Team, Department Managers
Leads

Are any specific tools or software required for the Employee Relations role?

  • Workday
  • BambooHR

What is the qualification of Employee Relations?

Bachelor's degree in Human Resources or related field; 3-5 years experience in handling employee relations issues.