Utility Worker Resume Sample (2025)

Utility Workers play a crucial role in maintaining the smooth operation of essential services, such as water supply, electricity distribution, and sanitation. Their work helps ensure the infrastructure meets safety and efficiency standards, thus supporting the daily activities of businesses and households. The demand for Utility Worker roles is projected to grow by 3% in the Middle East region by 2025, with the average salary ranging from $25,000 to $35,000 annually. Now, we will guide you on how to write a great resume for a Utility Worker.

How to Present Your Contact Information

  • Full name.
  • Professional email address (avoid unprofessional ones).
  • Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
  • Phone number with a professional voicemail.

How to Write a Great Utility Worker Resume Summary

Conscientious Utility Worker with over 5 years of experience maintaining utility system operations and supporting critical infrastructure services. Recognized for outstanding safety record and effective teamwork, I aim to leverage expertise in system maintenance and problem-solving to enhance service delivery in a customer-focused environment.

What Skills to Add to Your Utility Worker Resume

Technical Skills:

  • Equipment maintenance
  • Basic plumbing
  • Electrical systems knowledge
  • Safety certifications
  • Utility mapping

Soft Skills:

  • Attention to detail
  • Communication
  • Problem-solving
  • Time management
  • Team collaboration

What are Utility Worker KPIs and OKRs, and How Do They Fit Your Resume?

KPIs (Key Performance Indicators):

  • Response time to repair requests
  • Safety compliance rate
  • Efficiency in task completion

OKRs (Objectives and Key Results):

  • Reduce equipment downtime by 15% within the next year
  • Improve first-time fix rate by 20% over six months
  • Enhance safety training participation to 100% of the team

How to Describe Your Utility Worker Experience

List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.

Right Example:

  • Ensured timely response to over 200 maintenance requests, reducing downtime by 30%.
  • Implemented a preventative maintenance program that decreased equipment failures by 15%.
  • Collaborated with a team of 5 to improve operational efficiency, which resulted in achieving a 95% customer satisfaction rate.

Wrong Example:

  • Handled maintenance requests.
  • Worked with a team.
  • Did safety checks.