How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Dedicated and detail-oriented Teller with over 5 years of experience in customer service and financial transactions. Proven track record of exceeding performance targets and recognized for exceptional accuracy and customer satisfaction. Seeking to leverage expertise in cash handling and customer service into a Senior Teller position with ABC Bank.
Technical Skills:
- Cash handling
- Bank proprietary software
- Account balancing
- ATM operation
Soft Skills:
- Customer service
- Attention to detail
- Communication
- Problem-solving
KPIs (Key Performance Indicators):
- Accuracy in transactions
- Number of transactions processed
- Customer satisfaction score
OKRs (Objectives and Key Results):
- Increase transaction accuracy by 10% in the next quarter
- Reduce customer wait time by 15% within six months
- Enhance customer satisfaction score by 20% year-over-year
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Processed an average of 300 transactions daily with 99.9% accuracy over a 2-year period.
- Achieved 95% customer satisfaction score by providing timely and effective solutions to client inquiries.
- Identified and rectified a system error that increased month-end accuracy by 15%.
Wrong Example:
- Handled money every day.
- Talked to customers who came to the bank.
- Worked at a bank as a teller.
