How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Experienced Steward with over 5 years in hospitality, known for enhancing guest satisfaction by maintaining cleanliness and orderliness. Proven track record of working collaboratively in fast-paced environments, adept at multitasking, and meeting customer expectations. Committed to improving efficiency and presentation that boosts the company's image.
Technical Skills:
- Sanitation protocols
- Inventory management
- POS systems
Soft Skills:
- Attention to detail
- Teamwork
- Time management
KPIs (Key Performance Indicators):
- Guest satisfaction score
- Average turnaround time for table setting
- Compliance with sanitation standards
OKRs (Objectives and Key Results):
- Improve guest satisfaction ratings by 20% over the next year
- Reduce table setup time by 15% within six months
- Implement a new inventory system with 90% accuracy within the first three months
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Implemented a new cleaning protocol that increased efficiency by 30%, resulting in a higher turnover rate during peak hours.
- Collaborated with kitchen staff to ensure timely and accurate delivery of services, contributing to a 15% increase in customer satisfaction ratings.
- Managed inventory and reduced supply overstock by 25%, saving costs and improving storage space utilization.
Wrong Example:
- Did dishes and made sure tables were set.
- Worked with the team in a restaurant setting.
- Handled kitchen duties occasionally.
