How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Dynamic and results-driven Starbucks Store Manager with over 5 years of experience leading high-performing teams and exceeding sales targets. Skilled in inventory management, staff training, and customer relationship management. Seeking to leverage expertise in a challenging store management role to drive profitability and enhance customer satisfaction.
Technical Skills:
- Point of Sale (POS) Systems
- Inventory Management Software
- Certified Barista Training
Soft Skills:
- Leadership
- Customer Service Excellence
- Time Management
KPIs (Key Performance Indicators):
- Increase in store sales by a specific percentage
- Reduction in employee turnover rate
- Increase in customer satisfaction scores
OKRs (Objectives and Key Results):
- Achieve a quarterly sales growth target of 10%
- Maintain staff retention rate above 85%
- Enhance customer service training programs by Q3
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Led a team of 15 staff members to achieve a 20% increase in quarterly sales.
- Implemented a new inventory management process reducing stock discrepancies by 30%.
- Successfully maintained an average customer satisfaction score of 90% over the last year.
Wrong Example:
- Worked at Starbucks managing staff.
- Dealt with stock issues in the store.
- Kept customers happy during shifts.
