How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Diligent and detail-oriented Public Area Attendant with over 3 years of experience in maintaining cleanliness and hygiene in high-traffic public areas. Recognized for a strong customer service focus and efficient execution of cleaning procedures, leading to consistently high guest satisfaction scores. Seeking to leverage expertise to contribute to a reputable hotel where service excellence is valued.
Technical Skills:
- Advanced cleaning techniques
- Safety and sanitation standards
- Operation of cleaning equipment
- Chemical handling
Soft Skills:
- Attention to detail
- Customer service
- Time management
- Teamwork
KPIs (Key Performance Indicators):
- Average cleaning time per area
- Customer satisfaction scores
- Number of cleaning tasks completed daily
OKRs (Objectives and Key Results):
- Increase guest satisfaction by maintaining high standards of cleanliness
- Reduce the average cleaning time per area by 10%
- Implement a new eco-friendly cleaning initiative by the end of Q4
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Successfully maintained cleanliness standards of all public areas, resulting in a 15% increase in guest satisfaction ratings.
- Implemented a new cleaning rota which improved team efficiency by 20%.
- Consistently completed cleaning tasks 10% ahead of scheduled time without compromising quality.
Wrong Example:
- Cleaned areas when required.
- Worked with a team to clean things.
- Did my everyday cleaning tasks.
