How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Dedicated and reliable Pizza Delivery Driver with over three years of experience in providing exceptional customer service and ensuring on-time deliveries. Achieved a 98% customer satisfaction rate by maintaining clear communication and efficiently managing routes. Seeking to leverage driving skills and customer relations expertise at Fast Pizza Co. to improve delivery operations and enhance customer service standards.
Technical Skills:
- Valid driver's license
- GPS navigation systems
- Basic vehicle maintenance
- Familiar with local streets and neighborhoods
- Order processing software
Soft Skills:
- Communication
- Time management
- Customer service
- Problem-solving
- Attention to detail
KPIs (Key Performance Indicators):
- On-time delivery rate
- Customer satisfaction score
- Average delivery time
OKRs (Objectives and Key Results):
- Increase on-time delivery rate by 15% within the next quarter
- Achieve a 95% customer satisfaction score by implementing feedback systems
- Reduce average delivery time by 10% through optimized route planning
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Delivered an average of 50+ orders per shift with an on-time delivery rate of 98%.
- Maintained a customer satisfaction score of 94% by addressing issues promptly and professionally.
- Trained 3 new delivery drivers, reducing onboarding time by 20%.
Wrong Example:
- Delivered pizzas.
- Had conversations with customers occasionally.
- Helped new drivers sometimes.