How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Detail-oriented Mortgage Processor with over 5 years of experience in fast-paced financial environments. Proven track record of managing loan application processes, reviewing borrower documents for accuracy, and ensuring compliance with regulatory standards. Adept at utilizing loan processing software to streamline operations, resulting in a 20% reduction in processing times. Seeking to leverage expertise in loan documentation and client relationship management to drive efficiency and client satisfaction at XYZ Financial.
Technical Skills:
- Loan Processing Software (e.g., Encompass, Calyx Point)
- FHA/VA and Conventional Loan Documentation
- Credit Analysis
- MS Excel and Office Suite
Soft Skills:
- Attention to Detail
- Communication
- Time Management
- Problem Solving
KPIs (Key Performance Indicators):
- Loan Processing Turnaround Time
- Accuracy in Loan Documentation
- Customer Satisfaction Rating
OKRs (Objectives and Key Results):
- Improve loan processing efficiency by 15% over the next year
- Achieve a customer satisfaction score of 90% by Q3
- Reduce documentation errors by 10% in the next six months
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Processed an average of 50 mortgage applications per month with a 95% approval rate.
- Collaborated with a team to implement a new loan processing system, reducing application turnaround time by 20%.
- Conducted thorough reviews of applicants’ financial information, increasing loan accuracy by 15%.
Wrong Example:
- Processed a lot of applications fast every month.
- Helped the team with the new system, which was faster.
- Checked financial info of applicants thoroughly.
