How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Experienced Key Holder with over 5 years in retail management, known for excellent problem-solving skills and a track record of improving store security and sales by 30%. Seeking to leverage extensive customer service experience and leadership skills in a challenging new role.
Technical Skills:
- Store opening and closing procedures
- Cash register operations
- Inventory management software
Soft Skills:
- Leadership
- Attention to detail
- Problem-solving
KPIs (Key Performance Indicators):
- Decrease in inventory shrinkage
- Increase in customer satisfaction ratings
- Improvement in cash handling accuracy
OKRs (Objectives and Key Results):
- Implement a new inventory tracking system within 1 year
- Increase customer satisfaction by 15% in the next quarter
- Reduce shrinkage rate by 10% over the next six months
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Implemented new inventory control procedures, reducing shrinkage by 15% in six months.
- Trained and managed a team of 10 staff members, enhancing overall store productivity by 20%.
- Improved customer satisfaction scores by 25% through personalized service and efficient problem-solving.
Wrong Example:
- Opened and closed the store every day.
- Worked at a cash register.
- Helped customers when needed.