How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Results-driven Janitorial Manager with over 8 years of experience in overseeing large-scale cleaning operations across multiple facilities. Known for implementing efficient cleaning protocols that increased client satisfaction scores by 20%. Seeking to leverage leadership and project management skills at XYZ Corporation to enhance their operational excellence and customer experience.
Technical Skills:
- Facility management software
- Cleaning equipment maintenance
- Quality control processes
Soft Skills:
- Leadership
- Attention to detail
- Problem-solving
- Time management
KPIs (Key Performance Indicators):
- Customer satisfaction scores
- Cleaning event completion rates
- Reduction in supply wastage
OKRs (Objectives and Key Results):
- Enhance team efficiency by 15% within a year
- Achieve a customer satisfaction rating of over 90% by end of the quarter
- Reduce operational costs by 10% through strategic supply management
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Managed a team of 20 janitors across 5 facilities, increasing cleaning efficiency by 30% over 6 months.
- Implemented a new scheduling system that reduced overtime expenses by 15%.
- Conducted training sessions resulting in a 25% improvement in staff performance and compliance.
Wrong Example:
- Managed cleaning staff and supplies.
- Scheduled work shifts for cleaners.
- Trained new cleaning staff.
