How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Diligent Hardware Technician with over 5 years of experience in installing, maintaining, and repairing computer systems and peripherals. Proven track record of reducing downtime by implementing efficient troubleshooting techniques. Proficient in various diagnostic tools and committed to staying updated with the latest technological advancements to improve hardware performance.
Technical Skills:
- Computer Hardware Troubleshooting
- Network Configuration
- Equipment Installation
- Diagnostic Tools Expertise
- Soldering and Circuit Repair
Soft Skills:
- Problem-Solving
- Communication
- Attention to Detail
- Time Management
- Customer Service
KPIs (Key Performance Indicators):
- Number of successful installations and repairs
- Response time for technical support requests
- Customer satisfaction rating
OKRs (Objectives and Key Results):
- Improve hardware compatibility checks by 20% within 6 months
- Reduce repair turnaround time by 30% over the next quarter
- Achieve a 95% customer satisfaction rate on service calls by year-end
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Installed and configured over 100 computer systems, resulting in a 15% increase in team productivity.
- Reduced hardware failure rates by 20% through proactive maintenance and regular equipment checkups.
- Trained 5 junior technicians, improving team's troubleshooting capabilities by 30%.
Wrong Example:
- Fixed hardware issues at the office.
- Helped the IT department with installations.
- Worked on computer hardware when needed.
