How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Highly motivated Food Server with over 3 years of experience in delivering exceptional table service in upscale dining environments. Proven track record of exceeding customer service expectations and increasing repeat business by 20%. Adept at efficiently managing fast-paced work settings while maintaining a keen attention to detail. Seeking to leverage culinary service expertise to contribute to a dynamic restaurant team.
Technical Skills:
- Point-of-Sale (POS) systems
- Menu memorization
- Food safety certification
- Upselling techniques
- Beverage preparation
Soft Skills:
- Communication
- Customer service
- Time management
- Attention to detail
- Teamwork
KPIs (Key Performance Indicators):
- Customer satisfaction scores
- Order accuracy rate
- Average table turnover time
OKRs (Objectives and Key Results):
- Improve customer satisfaction ratings by 15% within six months
- Increase average ticket size by 10% over three months through effective upselling
- Reduce average order delivery time by 20% by end of the quarter
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Successfully managed up to 20 tables per shift, achieving a 95% customer satisfaction score
- Increased repeat customer visits by 15% by providing personalized dining experiences
- Trained 5 new staff members in POS user operations and compliance with safety guidelines, resulting in a 30% decrease in transactional errors
Wrong Example:
- Waited tables and handled customer orders
- Served food to customers
- Was part of a busy restaurant