How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Dedicated and detail-oriented Bank Teller with over 3 years of experience managing transactional operations and ensuring excellent customer service. Recognized for processing over 200 transactions daily with minimal errors and achieving a customer satisfaction score of 95%. Seeking to leverage extensive banking skills at XYZ Bank to contribute effectively to team productivity and customer loyalty.
Technical Skills:
- Cash handling
- Banking software (e.g., Fiserv, Jack Henry)
- Financial transactions
- Currency verification
Soft Skills:
- Customer service
- Attention to detail
- Time management
- Communication
KPIs (Key Performance Indicators):
- Number of transactions processed
- Accuracy rate in handling cash
- Customer satisfaction score
OKRs (Objectives and Key Results):
- Improve transaction processing time by 10% within a year
- Increase customer satisfaction score by 5% by the next quarter
- Reduce transaction errors to below 2% over the next six months
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Processed 250+ transactions daily ensuring a 99% accuracy rate in cash handling.
- Achieved a 98% customer satisfaction rate by providing prompt and courteous service.
- Implemented a new transaction system that reduced wait times by 15%.
Wrong Example:
- Handled money each day.
- Helped customers when they had questions.
- Used bank computers for daily work.
