كيفية تقديم معلومات الاتصال الخاصة بك
- الاسم الكامل.
- عنوان بريد إلكتروني احترافي (تجنب العناوين غير المهنية).
- اربط بمحفظتك أو LinkedIn أو ملفات التعريف ذات الصلة عبر الإنترنت (إن وجدت).
- رقم هاتف مع بريد صوتي احترافي.
Dedicated and efficient Houseman with over 5 years of experience in five-star hotel settings. Proven ability to maintain pristine guest environments, support operational teams, and exceed cleanliness standards. Recognized for collaborative teamwork and excellent problem-solving skills. Seeking to leverage expertise in a new role to enhance guest satisfaction and operational effectiveness.
Technical Skills:
- Housekeeping techniques and standards
- Equipment maintenance
- Cleaning agents and their applications
- Waste disposal protocols
Soft Skills:
- Attention to detail
- Time management
- Communication skills
- Problem-solving
KPIs (Key Performance Indicators):
- Guest satisfaction scores related to cleanliness
- Response time for guest requests
- Inspection compliance rates
OKRs (Objectives and Key Results):
- Ensure 100% compliance with cleanliness protocols
- Improve guest feedback scores by 10% in six months
- Optimize supply usage to reduce waste by 15%
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Performed daily cleaning duties in guest rooms, public areas, and back-of-house, resulting in a 95% pass rate on quality inspections.
- Efficiently restocked housekeeping supplies, reducing room turnaround time by 20%.
- Assisted in training new staff on operational standards, improving team efficiency by 15%.
Wrong Example:
- Cleaned rooms.
- Stocked cleaning supplies.
- Helped new staff.