كيفية تقديم معلومات الاتصال الخاصة بك
- الاسم الكامل.
- عنوان بريد إلكتروني احترافي (تجنب العناوين غير المهنية).
- اربط بمحفظتك أو LinkedIn أو ملفات التعريف ذات الصلة عبر الإنترنت (إن وجدت).
- رقم هاتف مع بريد صوتي احترافي.
Diligent and responsible Housekeeping Attendant with over 5 years of experience in maintaining high standards of cleanliness and hotel room presentation. Proven track record of increasing guest satisfaction scores by consistently exceeding room quality audits. Seeking to leverage expertise in a reputable hotel to enhance customer experience and operational efficiency.
Technical Skills:
- Knowledge of cleaning chemicals and supplies
- Ability to operate industrial laundry equipment
- Proficient with cleaning machines such as vacuum cleaners, floor polishers
Soft Skills:
- Attention to detail
- Time management
- Strong communication skills
- Problem-solving
KPIs (Key Performance Indicators):
- Average Time to Clean a Room
- Customer Satisfaction Scores
- Adherence to Health and Safety Standards
OKRs (Objectives and Key Results):
- Increase cleaning efficiency by 20% within 6 months
- Achieve 95% positive guest feedback on cleanliness
- Reduce supply wastage by 15% by the end of the year
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Successfully reduced room cleaning time by 15% while maintaining quality standards, leading to increased operational efficiency.
- Maintained a 98% customer satisfaction rate on cleanliness reviews by adhering to standard protocols and attention to detail.
- Trained 5 new housekeeping staff members, contributing to a 30% reduction in team onboarding time.
Wrong Example:
- Cleaned rooms and public areas as required.
- Used cleaning supplies for tasks.
- Trained some new housekeeping staff.
