كيفية تقديم معلومات الاتصال الخاصة بك
- الاسم الكامل.
- عنوان بريد إلكتروني احترافي (تجنب العناوين غير المهنية).
- اربط بمحفظتك أو LinkedIn أو ملفات التعريف ذات الصلة عبر الإنترنت (إن وجدت).
- رقم هاتف مع بريد صوتي احترافي.
Dynamic and customer-focused Food and Beverage Attendant with over 3 years of experience in upscale dining establishments. Proven ability to manage tables of up to 20 guests per shift while maintaining a customer satisfaction score of 95%. Adept at efficiently managing service timelines and collaborating with team members to ensure a seamless dining experience. Eager to leverage skills in a hospitality-focused environment dedicated to guest satisfaction and high-quality service standards.
Technical Skills:
- Table setup and presentation
- Menu knowledge
- POS systems
Soft Skills:
- Customer service
- Attention to detail
- Multitasking
KPIs (Key Performance Indicators):
- Guest satisfaction rate
- Order accuracy
- Table turnover rate
OKRs (Objectives and Key Results):
- Improve guest satisfaction scores by 15% over the next quarter
- Achieve a consistent 98% order accuracy rate within the first six months
- Reduce average table turnover time by 10% over the next year
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Managed guest tables with precision and attention to detail, resulting in a 98% guest satisfaction rating.
- Implemented new table turnover strategies that reduced wait times by 15%, increasing restaurant profitability.
- Trained 5 new team members in customer service protocols, reducing order inaccuracies by 25%.
Wrong Example:
- Checked guest tables regularly.
- Sometimes helped with training new employees.
- Handled guest orders.