كيفية تقديم معلومات الاتصال الخاصة بك
- الاسم الكامل.
- عنوان بريد إلكتروني احترافي (تجنب العناوين غير المهنية).
- اربط بمحفظتك أو LinkedIn أو ملفات التعريف ذات الصلة عبر الإنترنت (إن وجدت).
- رقم هاتف مع بريد صوتي احترافي.
Experienced Captain Waiter with over 5 years of expertise in high-end restaurant service and team leadership. Proven track record in boosting customer satisfaction scores by up to 20% and successfully managing a team of 10+ staff members. Eager to leverage skills in hospitality and team management to drive success at [Restaurant Name].
Technical Skills:
- POS system proficiency
- Wine and food pairing knowledge
- Menu planning and customer service
Soft Skills:
- Leadership
- Communication
- Time management
KPIs (Key Performance Indicators):
- Guest satisfaction ratings
- Turnover time per table
- Sales upselling success
OKRs (Objectives and Key Results):
- Increase guest satisfaction by 15% in the next quarter
- Reduce table turnover time by 10% while maintaining service quality
- Improve sales upselling by 20% through staff training sessions
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Increased guest satisfaction scores by 15% within six months by implementing personalized service strategies.
- Led a team of 12 servers to achieve a 95% attendance punctuality rate over one year by motivating and scheduling effectively.
- Trained new staff on menu knowledge and POS systems, improving order accuracy by 20%.
Wrong Example:
- Helped the guests when needed.
- Worked with a team in the restaurant.
- Did tasks as required by the manager.
