كيفية تقديم معلومات الاتصال الخاصة بك
- الاسم الكامل.
- عنوان بريد إلكتروني احترافي (تجنب العناوين غير المهنية).
- اربط بمحفظتك أو LinkedIn أو ملفات التعريف ذات الصلة عبر الإنترنت (إن وجدت).
- رقم هاتف مع بريد صوتي احترافي.
Dynamic Cafe Manager with over five years of experience in leading high-performing teams and delivering outstanding customer service. Proven track record in increasing sales by 25% year-over-year and enhancing customer satisfaction ratings to 95%. Seeking to leverage expertise in cafe operations and staff management to contribute to a thriving coffee shop.
Technical Skills:
- Inventory Management
- Point of Sale (POS) Systems
- Food Safety and Sanitation
- Scheduling Software
Soft Skills:
- Customer Service
- Leadership
- Communication
- Problem-Solving
- Time Management
KPIs (Key Performance Indicators):
- Average transaction value
- Customer satisfaction score
- Labor cost percentage
OKRs (Objectives and Key Results):
- Increase monthly revenue by 15% by the end of Q2
- Achieve a 20% improvement in customer satisfaction by year-end
- Reduce staff turnover rate by 10% within the next 6 months
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Managed a team of 15 staff and reduced labor costs by 12% over a fiscal year.
- Implemented a new inventory tracking system, decreasing wastage by 18%.
- Boosted annual sales by 22% through innovative marketing campaigns.
Wrong Example:
- Responsible for managing cafe staff and operations.
- Tried to implement an irrelevant inventory system, with mixed results.
- Was in charge of increasing sales, but no data-driven strategies were used.
